Due to hygiene reasons, we do not accept returns or exchanges unless the product arrives damaged or we made a mistake with your order.

If something is wrong with your order:

– Contact us at [hello@aydoran.com] within 7 days of receiving your package.
– Include your order number and clear photos of the issue.
– We will review your request and offer a replacement or refund if appropriate.

Eligibility for Refund/Replacement:
– Product must be unused and in original packaging.
– Only items received damaged or incorrect are eligible.
– Refunds are issued to the original payment method.

Non-Refundable Items:
– Custom or personalized orders.
– Earrings returned without prior approval.

We are not responsible for packages lost or delayed due to postal issues, but we will do our best to help you resolve the situation.